Our Commitments

Customer Excellence

Gopher Resource is committed to partnering with our customers and bringing unrivaled value to them. We believe the best way to create long-term customer relationships is by delivering premium products and solutions with exceptional service.

Foremost, we value open, honest communication and fair practices. At Gopher Resource, the golden rule…rules.

UNDERSTANDING CUSTOMER NEEDS

Our quest to improve our service and solutions never ends. It begins with understanding our customers’ businesses, needs and expectations. We regularly ask customers how we’re doing and what they need through in-person visits, customer surveys and regular communication.

QUALITY AND CONSISTENCY

Our customers rely on us to provide our superior service and material with consistency every time, on time. We deliver by following systematic processes designed to ensure consistent quality, efficiency, employee safety and environmental sustainability. Our methods incorporate ISO guidelines, a Continuous Improvement Management System and Lean Six Sigma practices.

ENVIRONMENTAL AND SAFETY STEWARDS

Customers want a partner who is committed to environmental sustainability and safe operations. We have a 71-year history of demonstrating this commitment. Through our ongoing, proactive investments in advanced technology and continuous improvement we will continue to lead the industry in safe, sustainable recycling.

Gopher Resource is a company making a difference.

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